Immediate Help

613 632-1131
1 800 267-4101

FAQ

HOW CAN MAISON INTERLUDE HOUSE HELP ME?
WHAT HAPPENS IF YOU CAN'T HELP ME?

In the event that we are unable to meet your needs, we will refer you to the service that will help you. 
Call us at 613-632-1131/1-800-267-4101.



I'M OVER 50 YEARS OLD. AM I ELIGIBLE FOR YOU SERVICES?

Yes. Just like all women who are 16 years old and over, you are welcome to use our services.
Call us at 613-632-1131/1-800-267-4101. We can help you.



HOW MUCH DOES IT COST TO RECEIVE SERVICES FROM MAISON INTERLUDE HOUSE?

All our services are free, confidential and offered both in English and in French.



I AM AN IMMIGRANT WOMAN. CAN YOU HELP ME?

Yes. Just like all women who are 16 years old and over, you are welcome to use our services. 
Call us at 613-632-1131/1-800-267-4101. We can help you.



CAN MY CHILD ALSO GET HELP?

Maison Interlude House provides services to children/teens. We can help your child whether you are a resident at the shelter or a client of our Outreach Services. Call us at 613‑632‑1131/1‑800-267-4101. We can help you.



MY PARTNER DIDN'T HIT ME. CAN I STILL GET YOUR HELP?

Even though your partner never hit you, it is quite possible that you have suffered other forms of violence such as psychological, verbal, sexual, financial or spiritual abuse. You want to talk about it? Call us at 613-632-1131/1-800-267-4101. We can help you.



I AM A LESBIAN. CAN I USE YOUR SERVICES?

Yes. Just like all women who are 16 years old and over, you are welcome to use our services.
Call us at 613-632-1131/1-800-267-4101. We can help you.



MY HUSBAND TELL ME THAT IF I MEET YOU, YOU WILL INCITE ME TO LEAVE HIM.

At Maison Interlude House, we do not make decisions for you. We support you in your efforts, in your reflections. 
Call us at 613-632-1131/1-800-267-4101. We can help you.



I DON'T DATE TO LEAVE, I'M AFRAID TO DEPRIVE MY CHILDREN OF THEIR FATHER.

It would be ideal, of course, that a child lives with both his parents. However, witnessing domestic violence has important consequences and effects. Do you want to talk about it? Call us at 613-632-1131/1-800-267-4101. We are here to listen to you.



WHY AM I NOT ABLE TO LEAVE MY PARTNER?

Many reasons prevent a woman from leaving an abusive partner. Perhaps you're afraid, you may feel overwhelmed, and you worry about your financial situation. Although it is difficult to leave, it is important to realize that violence can escalate and has a cycle and that your safety and your children’s safety may be at risk. Call us at 613-632-1131/1-800-267-4101.  We can help you.



I DON'T WANT TO LIVE AT THE SHELTER, NUT I NEED HELP. CAN YOU HELP ME?

If you are a victim of domestic violence and you want to get help without living at the shelter, the Outreach Services of Maison Interlude House can help you. It offers you the opportunity to meet a counsellor in one of our satellite offices throughout the counties of Prescott-Russell, Stormont, Dundas and Glengarry. The volunteers of the project “Hand in Hand” can provide you with transportation and caretaking in order for you to go to your appointments. Call us at 613-632-1131/1-800-267-4101.  We can help you.



CAN SOMEONE MEET ME IN MY TOWN OR DO I HAVE TO TRAVEL TO OBTAIN YOUR SERVICES?

The Outreach Services of Maison Interlude House offers you the possibility to meet a counsellor in one of our satellite offices throughout the counties of Prescott-Russell, Stormont, Dundas and Glengarry. The volunteers of the project “Hand in Hand” can provide you with transportation and caretaking in order for you to go to your appointments. Call us at 613-632-1131/1-800-267-4101.  We can help you.



I AM A PERSON WITH A DISABILITY. ARE YOUR SERVICES ACCESSIBLE FOR ME?

Maison Interlude House recognizes the importance of accessibility. Call us at 613-632-1131/1-800-267-4101 and tell us your needs.



I ALREADY USED YOUR SERVICES IN THE PAST. AM I ALLOWED TO USE THEM AGAIN?

Absolutely. We understand that the journey towards a life free of violence is a long process. Call us at 613-632-1131/1-800-267-4101. We can help you.



I HAVE NO CHILDREN. AM I STILL ELIGIBLE FOR YOUR SERVICES?

Yes. Every woman can use our services, regardless of whether she is single, married, with children or without children because we know that no woman is immune from violence. Call us at 613-632-1131/1-800-267-4101. We can help you.



MY EX-PARTNER IS VIOLENT WITH ME. CAN I USE YOUR SERVICES EVEN THOUGH I HAVE A NEW PARTNER?

Yes. You can use our services whether you live alone, with an abusive partner or another partner. Maison Interlude House recognizes that women are more at risk after a separation and that the harassment can go on even after ending an abusive relationship. 
Call us at 613-632-1131/1-800-267-4101. We can help you.



IF I LIVE AT THE SHELTER AT MAISON INTERLUDE HOUSE, CAN I STILL CONTINUE TO WORK?

Of course. You can keep your routine. We will help you to develop of a safety plan, which will enable you to attend to your daily activities.



HOW LONG CAN I STAY AT THE MAISON INTERLUDE HOUSE?

The length of time is different for each woman. It will be determined according to your needs.  
Call us at 613-632-1131/1-800-267-4101. We can help you.



CAN I BRING MY PETS WITH ME AT THE SHELTER?

Unfortunately, for reasons of health and safety, it will be impossible for you to bring your pet at the shelter. Only one exception: a guide dog!



IF I LIVE AT THE SHELTER, WILL MY CHILDREN BE ABLE TO GO TO SCHOOL?

Absolutely. Our children’s counsellor will help you organize transportation and registration of your child at a new school according to your needs and those of your children.